Support

Contact

Business hours

Monday to Friday: 9 AM to 6 PM

FAQ

Allevo is a professional development platform that connects you to experts, practical courses, and curated content to accelerate your career. We work through personalized learning paths, mentoring, and access to a community of professionals who have faced the same challenges as you.

Allevo offers a complete set of resources to boost your growth: • Recorded courses with industry experts • Structured learning paths by area and level • One-on-one mentoring with experienced professionals • An active community for sharing experiences • Practical content with immediate real-world application

Creating your account is simple and fast. Go to allevo.com.br, click "Create account", and fill in your basic information. Then confirm your email and you're all set — you can already explore the free content available.

Our support team is available Monday through Friday, from 9 AM to 6 PM (Brasília time). You can reach us via the in-platform chat or by email at support@allevo.com.br. For quick questions, also check our Help Center with articles and tutorials.

If you're having trouble accessing your account, try the following steps: 1. Check that your email and password are correct 2. Use the "Forgot my password" option to reset your access 3. Clear your browser cache and try again If the problem persists, contact our support team with your registered email address.

All your courses and content in progress are available in the "My area" section, accessible from the main menu after logging in. There you'll find your progress, certificates, and activity history.

Allevo sends email notifications for important updates such as new content, reminders for courses in progress, and platform updates. You can manage your notification preferences at any time in your profile settings.

To update your information, access your profile menu in the upper right corner of the screen and click "Settings". There you can edit your name, photo, email, password, and notification preferences.

If content isn't loading correctly, try the following: • Refresh the page (F5 or Ctrl+R) • Check your internet connection • Try accessing it in another browser • Clear your browser cache and cookies If the problem persists, report it via the support chat with the content name and the error displayed.

Allevo offers a free plan with access to selected content, and paid plans that unlock the full course library, complete learning paths, mentoring, and other exclusive benefits. Check the plans page for details and choose the option that best fits where you are right now.

Evos are Allevo's engagement currency. You earn them by completing courses, participating in activities, and interacting with the community. Use your evos to unlock special content, exclusive benefits, and rewards within the platform.

About